New Traders ’ Mood when using Trading Online Application in Universitas Multimedia Nusantara

trading online have a brief history of success all due to Internet. However, beginners find some difficulties to make profit. One of the reasons is their moods. This study is focused to explore their moods. Some moods are found has relation with the trading online. Avoiding loss in trading online, some moods should be controlled first before they start trading.


INTRODUCTION
The online commerce application is conducting stock transactions on the internet through various websites.For years, emerging companies have a brief success story due to the Internet.The online transaction processes of finance, including the purchase and sale of bonds, stocks and other investments, all come under online commerce [1].
A previous study shows that some moods impact on judgement accuracy and trading performance.Moods are divided into good, neutral, and bad moods.Traders in a neutral and bad mood can obtain more profits than traders in a good mood.Pleasant mood can reduce the accuracy of judgement, whilst unpleasant mood can increase the judgement accuracy.This problem occurs because traders in a pleasant mood review less information and make quicker decision [2].
This study examines user usability on trading online application on their moods.Moods refer to feelings that tend to be less intense than emotions and that often (though not always) lack a contextual stimulus.Most experts believe that emotions are more fleeting than moods.For example, if someone is rude to you, you will feel angry.That intense feeling or anger probably comes and goes fairly quickly, maybe even in a matter of seconds.When you are in a bad mood, you can feel bad for several hours [3].Users' moods become interesting for some previous Human Computer Interaction researchers.Rooij and Jones argued that there is a connection between moods and creativity in Human computer Interaction Study [5].Visuri, Sarsenbayeva, Goncalves, Karapanos, and Jones found that users' moods have an association with the use of smartphone applications [6].For many traders, especially the less experienced, trading is marked by significant and persistent emotional responses to successes and setbacks.It is relevant to note the distinction between mood and emotion, since both were relevant to traders.Mood can be understood as a relatively diffuse emotional climate which persists over time and not anchored to specific ISSN 2355-0082 situations or cognitions.On the other hand, emotions typically have particular objects and increase behavioral response tendencies relevant to those objects [7].Mood can influence the result of trading because decision making and risk taking can be influenced by mood on investors' trading behavior [8].

User
This study is focused on the exploration about new traders' moods before and after trading online session.So the problems that occur are followings: 1. Which moods do significantly change before and after trading session?
2. Which moods do significantly change before and after trading session for traders who make profits?
3. Which moods do significantly change before and after trading session for losing traders?
4. Which moods do significantly correlated with the trading performance?
The purpose of this research is to find an important mood to consider for new traders to start trading online.By knowing the mood, new traders can maintain some mood before trading so that it can reduce the money lost after trading online.

A. Data Collection Methods
25 new traders are randomly selected.Traders bring their smartphones.They are asked to download and install the trading software on their smartphones.Before trading, step by step how to trade online is explained using trading software to each trader for about 15 minutes.The software used in the study is iqoption.It is popular binary option trading software in Indonesia.

Fig 2. Data collection flow of process
To measure the moods of each Trader, a questionnaire is filled before and after the trading session.5 Likert scales are applied in the Questionnaires from 5 that refer strongly agreed to 1 that refers strongly disagreeing.The questions are developed from UMACL list of moods.
Total trading online session is 30 minutes in the same room.The initial capital is $1000.There is no training about trading strategy to win.Traders can use their own strategy to win.

B. Data Analysis Methods
25 students answer the same questions on the questionnaire Q1 before trading session as well as on questionnaire Q2 after trading session.Each questionnaire contains all UMACL moods.Those answers are processed by using SPSS to find some moods that are significantly different before and after trading session.Questionnaire are validated by using SPPS, bivariate-correlation-Pearson, two-tailed, p=0.05.The Reliability test shows Alpha Cronbach=0.8.
Afterwards, both Q1 and Q2 are split according to the result of trading session, either win or lose money.For the winners, SPSS are applied to find some moods that are significantly different before and after trading session.So do the unlucky traders.
Finally, answers from Q1 and Q2 are processed to find their correlation with the trading performance by using SPSS.

A. Moods that significantly change before and after trading session
Moods before and after trading session are compared to find which moods have changed significantly by using Wilcoxon Signed Ranks Test.From this test, we find that pleased, depressed, dull, quite, sluggish, tired, and peaceful changes significantly.

B. Moods that significantly change before and after trading session for traders who make profits
Here, we focus to explain significant changes on the winners' mood.As shown on table I above, there are five mood that are significantly change which are pleased, active, energetic, vigorous, and sluggish.

ISSN 2355-0082
The positive ranks are increased on pleased, active, energetic, and vigorous.So the winners look more pleased, active, energetic, and vigorous after trading.But winners become less sluggish after trading.All positive moods such as pleased, active, energetic, and vigorous are changed to positive rank after trading and negative mood such as sluggish is changed negatively.In other words, to make a better result on trading online, traders should increase their positive moods and reduce their negative moods when they are trading.

C. Moods that significantly change before and after
trading session for losing traders?Table 2. Losing Traders' Moods Here, we focus to explain significant mood changes from losing Traders.As shown on the table above, some moods significantly changes for losing traders which are selfcontrolled, peaceful, sleepy, quite, dull, and tired.
Positive moods such as self-controlled and peaceful are not increased.Losing money makes new Traders untighten their self-controlled and their peaceful mood become reduced.However, negative moods such as sleepy, quite, dull, and tired are reduced too.Losing traders keep trying to make their money back.Subsequently, chasing money makes them not sleepy, not quite, not dull, and not tired.
Winning Traders made changes more on positive moods rather than negative moods.The direction is also correct.The positive moods are increased significantly, and the negative mood is reduced significantly.However, losing traders made changes more negative moods rather than positive moods.The direction is not entirely correct.Not only negative moods are reduced significantly, but some positive moods are also reduced.

D. Moods that significantly correlated with the trading performance?
In this section, we discuss about the moods that havecorrelation with trading results.As shown on Table 3, there are four moods involved here, which are unconcerned, selfcontrolled, unenterprising, and sluggish.

Table 3. Correlated Moods with Trading Performance
Negative correlations are shown on Unconcerned and selfcontrolled.To won the trading online, Traders must reduce their unconcerned during the trading session.Concentration here is very important to be kept in better condition.
It is also strongly suggested for them to untighten strong control to themselves.If the traders are too tight in their selfcontrol, they will only make a small number of actions.
Positive regressions are shown on unenterprising.To win on trading online, they must increase their unenterprising so they can find more opportunities to win.
In addition, sluggish is quite interesting here because it is shown on significant changes of losing traders but it also have positive correlation with trading result.However, the direction is different.Loser Traders tend to reduce their mood of sluggish.But winners increase their mood of sluggish.To put a Buying or Selling order in trading only should not in rush.Even though the self-controlled are reduced, but the traders must be very sure to make the order.

IV. SUMMARY
Generally, new traders bring their moods when they use trading online.Their moods consist of good moods and bad moods.New Traders must level up their positive moods and at the same time control their bad moods.Positive moods that are suggested to be managed include pleased and peaceful, active, energetic, vigorous, self-controlled.Whilst some negative moods that are suggested to be managed including depressed, dull, quite, sluggish, tired, sleepy, unconcerned, and unenterprising.
If the trading results can be ignored, we find that the trading online is a fun activity for new Traders.The number of positive moods that occur is less than bad moods.It enlarges some good moods significantly.Traders become more pleased and peaceful after trading since they enjoy their new experience trying the trading application.In addition, this activity can reduce some bad moods.The moods of depression, dull, quite, sluggish, and tired are significantly decreased.
Furthermore, if we connect the changes of Traders' moods with their trading results, there are only two types of results, either they make some profits or lose their money.There are some differences of mood changes between these two results.
For new Traders who win the trading session, the positive moods increase significantly whilst negative moods decrease significantly.New Traders become ISSN 2355-0082 more pleased, active, energetic, vigorous, but less sluggish.
For new traders who lose money at trading session, more bad moods change significantly rather than good moods.Both positive and negative moods are reduced.Bad moods that change significantly include sleepy, quite, dull, and tired.The positive moods that occur here are self-controlled and peaceful.
And finally, we find that some moods have a correlation with trading results including unconcerned, self-controlled, unenterprising, and sluggish.To win the trading session, new traders must reduce their unconcerned and self-controlled moods whilst they also must increase unenterprising and sluggish moods.

Fig 4 .
Fig 4. Pleased before and after trading

Fig 6 .
Fig 6.Dull before and after trading

Fig 7 .
Fig 7. Quite before and after trading