FEBRIANI, Nufian S; DEWI, Wayan Weda Asmara; AVICENNA, Fitria. Consumer Behavior toward E-Service Quality on E-Commerce. Ultimacomm: Jurnal Ilmu Komunikasi, [S. l.], v. 12, n. 2, p. 240–261, 2020. DOI: 10.31937/ultimacomm.v12i2.1533. Disponível em: https://ejournals.umn.ac.id/index.php/FIKOM/article/view/1533. Acesso em: 15 jul. 2025.