AKHYAR, Dani; PRATIWI, Arum Sekar. Social Media and Crisis Communication: Lessons from Indonesian Telecommunication Industry. Ultimacomm: Jurnal Ilmu Komunikasi, [S. l.], v. 11, n. 1, p. 35–52, 2019. DOI: 10.31937/ultimacomm.v11i1.1112. Disponível em: https://ejournals.umn.ac.id/index.php/FIKOM/article/view/1112. Acesso em: 30 nov. 2025.