Analysis of User Experience in Go Kreasi Application Using User Experience Questionnaire (UEQ)
DOI:
https://doi.org/10.31937/ijnmt.v12i1.3448Abstract
This study aims to analyze the user experience of the Go Kreasi mobile application. The Go Kreasi application is a mobile application that provides tutoring services for students. The application was developed by PT. Ganesha Operation is still under development and used by 100 thousand users in Indonesia. The application has several features, including Visual, Audio, and Kinesthetic Ability Test (VAK), GO Assessment (GOA), Learning videos, Theory E-Books, Magic Books, Empathy, Racing, TOBK (Computer-Based Try Out), EPB, Leaderboard, and M3. [2] There are several complaints in the review of this application, such as color selection and icon placement. This makes the GO Kreasi application rating 2.7 out of 5 on the Apple Store and 2.3 out of 5 on the Play Store. A lot of the users said that the application is bad and that's the reason we wanted to do the research. This study aims to analyze the user experience of the Go Kreasi mobile application using the User Experience Questionnaire (UEQ). UEQ measures user experience based on six dimensions: satisfaction, efficiency, stimulation, aesthetics, clarity, and identity. The research method is an online survey of 58 respondents who answered 26 questions about the Go Kreasi application. The researchers conducted a demographic analysis of the respondents. Most of the respondents were aged 17 years old and were students at the high school level. The results of the study showed that the overall UX of the application is good. The results showed that the dimensions of clarity and identity had the highest scores, while the dimensions of efficiency had the lowest. However, some aspects need to be improved to improve the user experience. These aspects include the ease of use, the accuracy of the information, and the dependability of the application. The researchers concluded that the Go Kreasi application has the potential to be a useful tool for students. From the research, we expected the Go Kreasi application can be better and more evolved in the future.
Downloads
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Audi Martya Putri Winengku, Haya Utami, Suryaningsih Sinaga, Cornelius Mellino Sarungu
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike International License (CC-BY-SA 4.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Copyright without Restrictions
The journal allows the author(s) to hold the copyright without restrictions and will retain publishing rights without restrictions.
The submitted papers are assumed to contain no proprietary material unprotected by patent or patent application; responsibility for technical content and for protection of proprietary material rests solely with the author(s) and their organizations and is not the responsibility of the IJNMT or its Editorial Staff. The main (first/corresponding) author is responsible for ensuring that the article has been seen and approved by all the other authors. It is the responsibility of the author to obtain all necessary copyright release permissions for the use of any copyrighted materials in the manuscript prior to the submission.
