Web Design and Development of 'Peduli PMI' System for Managing Complaints and Protection of Indonesian Migrant Workers
DOI:
https://doi.org/10.31937/ijnmt.v12i1.3854Abstract
Indonesian Migrant Workers (PMI) face high occupational risks, making it essential to provide them with appropriate attention to prevent and reduce unwanted incidents. A computerized system in the form of a web application can assist administrators in managing PMI complaints and protection more effectively. Through this system, administrators can handle PMI data, manage content such as news and announcements, monitor statistics related to users, complaints, and protection cases, and manage complaint and protection data submitted by PMI to ensure their safety. This study aims to design and develop a Complaint and Protection Management System Website for PMI in Malaysia. The system includes four main features: secure admin access with login, user registration, password recovery, and administrative capabilities. Administrators can manage user data, handle complaints, update report status, respond to complaints, view other administrators' lists, and modify personal data and password settings. Additionally, they can manage front-end content for the mobile application, including news and announcements. This system is designed to be efficient and responsive to the needs of PMI. The study conducted four tests”Functionality Testing, API Testing, Performance Testing, and Security Testing. Results indicate that the system meets required standards, with no errors detected during testing.
Downloads
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Murie Dwiyaniti, Rika Novita Wardhani, Nuha Nadhiroh, Asri Wulandari, Viving Frendiana, Farhan Yuswa Biyanto
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike International License (CC-BY-SA 4.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Copyright without Restrictions
The journal allows the author(s) to hold the copyright without restrictions and will retain publishing rights without restrictions.
The submitted papers are assumed to contain no proprietary material unprotected by patent or patent application; responsibility for technical content and for protection of proprietary material rests solely with the author(s) and their organizations and is not the responsibility of the IJNMT or its Editorial Staff. The main (first/corresponding) author is responsible for ensuring that the article has been seen and approved by all the other authors. It is the responsibility of the author to obtain all necessary copyright release permissions for the use of any copyrighted materials in the manuscript prior to the submission.
