Kusumaningtyas, Kartikadyota, Alfirna Rizqi Lahitani, Irmma Dwijayanti, and Muhammad Habibi. “Mapping User Dissatisfaction in Mobile Banking Applications Using Ensemble Clustering LDA and LSA”. IJNMT (International Journal of New Media Technology) 12, no. 1 (June 26, 2025): 32–38. Accessed August 4, 2025. https://ejournals.umn.ac.id/index.php/IJNMT/article/view/3804.