Chatbot Kantor Pelayanan Pajak Pratama Cikupa pada Platform Line
The Primary Tax Service Office has used technology in delivering information about taxes, such as the existence of an official tax portal service site as a forum for delivering information about requirements, announcements and provisions related to taxes for the general public. In addition, there are also online applications that are under the auspices of the Directorate General of Taxation which serve as services related to online tax reporting for the general public. However, the Primary Tax Service Office does not yet have a service to provide services to users quickly, easily and can be used at any time, therefore a chatbot application is created that can answer tax-related questions that can be accessed at any time easily and quickly. This chatbot is built using the hypertext preprocessor programming language and database using MySQL and the Artificial Intelligence Markup Language which contains a collection of patterns and responses that can be used by chatbots to search answers to each sentence. The software development methodology used is the Rapid Application Development (RAD) method. This research produces a chatbot application that can help users by answering questions about taxes.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike International License (CC-BY-SA 4.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Copyright without Restrictions
The journal allows the author(s) to hold the copyright without restrictions and will retain publishing rights without restrictions.
The submitted papers are assumed to contain no proprietary material unprotected by patent or patent application; responsibility for technical content and for protection of proprietary material rests solely with the author(s) and their organizations and is not the responsibility of the ULTIMA InfoSys or its Editorial Staff. The main (first/corresponding) author is responsible for ensuring that the article has been seen and approved by all the other authors. It is the responsibility of the author to obtain all necessary copyright release permissions for the use of any copyrighted materials in the manuscript prior to the submission.