1.
Arthananda KP, Wella W. The Role of COBIT5 as a Reference for Quality Service Quality Improvement: Case Study: PT BCA Tbk. ULTIMA InfoSys [Internet]. 2022 Apr. 12 [cited 2025 Jun. 28];12(2):94-100. Available from: https://ejournals.umn.ac.id/index.php/SI/article/view/2181