Ultima InfoSys : Jurnal Ilmu Sistem Informasi https://ejournals.umn.ac.id/index.php/SI <div style="text-align: justify;"><strong>Ultima InfoSys : Jurnal Ilmu Sistem Informasi&nbsp;</strong>is a Journal of Information Systems which presents scientific research articles in the field of Information Systems, as well as the latest theoretical and practical issues, including database systems, management information systems, system analysis and development, system project management information, programming, mobile information system, and other topics related to Information Systems. ULTIMA InfoSys Journal is published regularly twice a year (June and December) by Faculty of Engineering and Informatics&nbsp;in cooperation with UMN Press.</div> <div style="text-align: justify;"><strong>Online ISSN:&nbsp;<a title="Online ISSN Ultima InfoSys" href="http://issn.pdii.lipi.go.id/issn.cgi?daftar&amp;1461731045&amp;1&amp;&amp;">2549-4015<br></a>Print ISSN: <a title="Print ISSN Ultima InfoSys" href="http://issn.pdii.lipi.go.id/issn.cgi?daftar&amp;1328789530&amp;1&amp;&amp;">2085-4579</a></strong></div> <div style="text-align: justify;">&nbsp;</div> Universitas Multimedia Nusantara en-US Ultima InfoSys : Jurnal Ilmu Sistem Informasi 2085-4579 <p>Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a&nbsp;<strong>Creative Commons Attribution-ShareAlike International License (CC-BY-SA 4.0)</strong>&nbsp;that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.</p> <p>Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.</p> <p><strong>Copyright without Restrictions</strong></p> <p>The journal allows the author(s) to hold the copyright without restrictions and will retain publishing rights without restrictions.</p> <p>The submitted papers are assumed to contain no proprietary material unprotected by patent or patent application; responsibility for technical content and for protection of proprietary material rests solely with the author(s) and their organizations and is not the responsibility of the ULTIMA InfoSys or its Editorial Staff. The main (first/corresponding) author is responsible for ensuring that the article has been seen and approved by all the other authors. It is the responsibility of the author to obtain all necessary copyright release permissions for the use of any copyrighted materials in the manuscript prior to the submission.</p> VALUATION OF STOCK VALUE WITH RELATIVE VALUATION AND ABSOLUTE VALUATION APPROACH IN BANKING SECTOR AT LQ 45 PERIOD 2015-2020 https://ejournals.umn.ac.id/index.php/SI/article/view/3410 <p>Investment in Indonesia during the COVID-19 pandemic increased. One of the significant and good indices in describing the condition of stocks in Indonesia is LQ45. Dlaam LQ45 The largest market capitalists are held by the financial sector Specifically the bank subsector therefore it needs to be further researched regarding these stocks.&nbsp; One of the interesting things is whether these stocks deserve to be considered a good investment instrument. One of the efforts to assess investment instruments is through the valuation stage. The valuation method used there are two, namely relative valuation with price to book value benchmarks and price earnings ratio and absolute valuation with dividend growth model method and some modifications of the model. From the results obtained, the recommendation of the position of the four financial stocks in LQ45 varies depending on the valuation technique used. On this basis, it can be said that it is important to know, know, and ethically the valuation techniques used are appropriate, good, and correct.</p> Ferry Vincenttius Ferdinand Edison Hulu Gracia Shinta S. Ugut Roy Sembel ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-06-03 2024-06-03 15 1 1 6 10.31937/si.v15i1.3410 Measurement of Information Technology Management Capability Using COBIT 5.0 in The Facility Management Department of PT Permata Graha Nusantara https://ejournals.umn.ac.id/index.php/SI/article/view/3473 <p class="Abstract"><span lang="EN-GB">IT governance is the responsibility of the board of directors and executive management of a company that ensures the company information technology supports and expands the company strategy and objectives. But IT governance that does not support departments can have a negative or detrimental impact on the department. For this reason, it is necessary to take measurements to see the level of IT governance that is currently being implemented. The Facility Management Department is a department of PT Permata Graha Nusantara which is engaged in building management services that wants to see whether the ongoing IT system provides support to operational activities and provides better services to customers. To measure the capability of IT governance, the COBIT 5.0 framework is used as a reference in this study. Domain selection is done according to COBIT 5.0 standard and on the selection of the department 5 domains are tested, namely APO05 Manage Portfolios, APO10 Manage Suppliers, APO11 Manage Quality, BAI04 Manage Availability and Capacity, and DSS03 Manage Problems. Each domain chosen to have different aims and objectives and measured using standards set by the COBIT 5.0 framework. The measurement results are Capability Level which has levels from level 0 to 5. The target expected by the Facility Management department is level 4, but the results obtained are not in line with expectations and get level 3 in each domain tested, so this department must make improvements based on recommendations made based on the COBIT 5.0 framework.</span></p> Alexander Alvin Chui Wella Wella ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-06-03 2024-06-03 15 1 7 14 10.31937/si.v15i1.3473 A Bibliometric Analysis of The Term DataOps https://ejournals.umn.ac.id/index.php/SI/article/view/3450 <p>This paper aims to analyze research trends of the term DataOps scientifically through bibliometric studies. Initial data were collected from Scopus database from 2018 to 2023 which resulted 34 documents, while in other hands we found more than 1000 documents in the Google Scholar database collected using Publish or Perish. Five years of data is collected because the scientific publications on term DataOps started to increase since 2018.&nbsp; We have deployed ``bibliometrix 3.0'', the r-package, and VOSviewer to analyze key literature aspects. Since the rise of the term DataOps, significant contribution to its definition and practical applications can be observed. DataOps enthusiasts collaborate to create a common principle for uniformly applying the methodology in the various data operation environments. DataOps will continue to evolve into an effective and reliable data management system. The findings in this study will help related researchers recognize the research trends of topics in DataOps research globally and suggest future research directions.</p> Antonius Sony Eko Nugroho Wella Wella ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-06-03 2024-06-03 15 1 15 21 10.31937/si.v15i1.3450 Enhance the User Interface Design of the booking application at Rana Photo Studio by applying the User-Centered Design (UCD) method https://ejournals.umn.ac.id/index.php/SI/article/view/3463 <p>The goal of this research is to create an interface design for a photo studio booking application. The User Centered Design (UCD) method will be used to prioritize the user interface and user experience. The success of the UI/UX design will be validated by involving users directly throughout the development cycle using UCD principles. This will include collecting feedback and continuously improving the design based on user input.</p> <p>The research conducted in this study involved the User Created Design method, which utilized an interactive user interface to enable easy booking of studios with a convenient and efficient booking system for customers to use anywhere and anytime. Online booking overcomes the challenge of scheduling difficulties. The information system is treated with accuracy and appropriateness to ensure direct user accessibility. The research was conducted in three stages, starting with the initial stage of data collection and literature study, followed by the UCD Method Development stage, where the method was developed and solutions to early-stage problems were sought. The final stage included a decision-making process based on the conclusions drawn from the insights of five audiences.</p> <p>Through the application of the User Centered Design method, this research has successfully developed a UI/UX design that meticulously takes into account the users' needs during the studio photo booking process. The evaluation results derived from user feedback has increased the system's effectiveness, provided an intuitive and delightful user experience, and ensured optimal user engagement throughout the entire ordering journey.</p> <p>Based on the evaluation results of user responses, it can be concluded that the system has been successful in providing an intuitive and satisfying experience. Users have given positive feedback regarding the effectiveness of the user interface (UI) and user experience (UX), which indicates significant improvements in system navigation and the ease of the ordering process. A deep understanding of user needs, along with continuous iteration based on feedback, has resulted in a positive experience and ensured a high level of satisfaction with the use of this studio photo booking system.</p> <p>Keywords: <em>Information System, UI/UX, User-Centered Design (UCD), Online Booking.</em></p> Putri Nuria Ellyv Septiana E.P Ayin Dewi Safitri Solehatin Solehatin ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-06-03 2024-06-03 15 1 22 27 10.31937/si.v15i1.3463 Evaluating IT Capabilities in The Success of Pipe Manufacturing Company https://ejournals.umn.ac.id/index.php/SI/article/view/3475 <p>Information technology (IT) management is a process that a corporation or organization must carry out, particularly in terms of data management. The research employs a case study of a pipe manufacturer that has implemented a human resources system to manage employee information. To avoid problems in the data management process that can impede company performance, the company must have good information technology governance capabilities in the data management process. This research will focus on measuring and evaluating the capability of information technology governance at the company, as well as making recommendations to improve the company's existing IT governance. The COBIT 2019 framework will be used to assess the company's IT governance capabilities using qualitative data collected from collaborative interviews with the company and supported by previous research literature. The measurement focus will be on IT infrastructure for data management and operations management to support the data management process. APO01 - Managed I&amp;T Management Framework, APO14 - Managed Data, and DSS01 - Managed Operations are the COBIT 2019 processes to be monitored. The study's findings include the realization of IT governance capabilities in the APO01 domain and a lack of IT governance capabilities in the other two domains, namely APO14 and DSS01. The capability level is stopped at level 2 for the APO14 and DSS01 domains, which is one level below the declared aim of level 3. The recommendations will center on enhancing the IT governance skills of the two domains that fail to meet the company's capability targets.</p> Jason Nathanael Holman Ririn Ikana Desanti ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-06-03 2024-06-03 15 1 28 34 10.31937/si.v15i1.3475 Stakeholder Analysis Using The Vectorized Salience Model, Enhanced Power-Interest Grid, And Stakeholder Cube Diagrams https://ejournals.umn.ac.id/index.php/SI/article/view/3483 <p><em>Abstract</em>—Stakeholders are parties affected by a project, with both positive and negative impacts. In a project, the expectations of these stakeholders must be managed properly, and a project manager plays an important role in satisfying and balancing the interests that exist between them. The stakeholder analysis process needs to be carried out in detail. It must also be supported by the right tools so that it can reveal new insights that may have been hidden behind the stakeholder data. In this research, two techniques are proposed to increase the acuity of two tools that are often used in the stakeholder analysis process, namely the salience diagram and the power grid diagram. Improvements were made by using vectorization techniques for salience diagrams and applying Gartner's magic quadrant method to power grid diagrams. Both improvements can show more clearly the position of stakeholders in the categorization formed according to the two tools. Of course, this will further assist the project team in determining the right strategy for each stakeholder so that all elements support the project’s success.</p> Cornelius Mellino Sarungu ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-06-03 2024-06-03 15 1 35 41 10.31937/si.v15i1.3483 The Utilization of the Game Technique as a Test Instrument to Determine the Persistence of Applicants https://ejournals.umn.ac.id/index.php/SI/article/view/3502 <p>This research was conducted at PT. XYZ, which utilizes the game elements in the process of psychological test. This game-based test is intended to measure the persistence of applicants (management-trainee position) and to replace Pauli Test, which is administered through a paper and pencil test method. Results of the game-based persistence test are proven to have a positive correlation with the measurement of persistence in the measurement of persistence on the Pauli Test (p-value &lt;.05, koef. Correlation (+)). This project was developed using iOS platform from Apple, which automates the process of psychological test by applying Computer Based Test (CBT) which uses iPad media.</p> Joni Joni Teguh Prasandy Imanuel Revelino Murmanto ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-06-03 2024-06-03 15 1 42 49 10.31937/si.v15i1.3502 Usability Evaluation of Ticket Purchasing Applications, Case Study Public Railways in Indonesia https://ejournals.umn.ac.id/index.php/SI/article/view/3566 <p>This study aims to evaluate the usability of a mobile-based application used to facilitate passengers in purchasing train tickets, the Access by KAI application. As an application widely used by the public, the usability evaluation is essential. The evaluation was conducted by measuring usability in three aspects: effectiveness, efficiency, and user satisfaction. The measurement involved 10 respondents who actively use the application. They performed the experiment at the usability laboratory. The level of effectiveness and efficiency was measured using task analysis, analyzing the final results of each respondent after performing five predetermined tasks. The results show that the effectiveness and efficiency of the application are good. However, the measurement of user satisfaction aspect using the SUS (System Usability Scale) method indicates less favorable results. This obviously results in poor user experience (UX) for users. Therefore, the practical implication of this study is the need for improvements to the application, both in the user interface (UI) and existing business processes, to enhance the user experience.</p> Lisana Lisana Dea Almira Bena Jessica Levina Sutanto Evan Novandyanta Kevin Kevin ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-06-03 2024-06-03 15 1 50 55 10.31937/si.v15i1.3566 Using the Scrum Method to Developing Population Information System https://ejournals.umn.ac.id/index.php/SI/article/view/3590 <p>The adoption of Population Information System is crucial to enhance work effectiveness and serves as a manifestation of transparency in population data management. The complexity from design to implementation of such a population information system poses its own challenges. There are at least three main issues in system design, namely time estimation, team management, and ensuring the quality of system being developed. These issues must be addressed early on to prevent potential team management problems during the design and development stages of the application. One suitable method that can be employed for the design of the population information system is the Scrum methodology. Scrum is a software development framework that emphasizes a collaborative and adaptive approach. It falls under the Agile methodology, aiming to produce products that are more responsive to changes and enabling teams to adapt quickly in a dynamic environment. Scrum also promotes transparency in the development process, aiding in monitoring system progress and information accuracy. Compared to the commonly used Waterfall method, the Scrum approach offers greater flexibility in dealing with changes in requirements or needs that may arise during the development process. While the Waterfall method tends to follow predefined in linear steps. The novelty of this research lies in the proactive approach to addressing the complexity of designing population information systems by implementing Agile methodologies such as Scrum. Thus, it is expected that the implementation of Scrum will bring significant changes in improving the effectiveness and transparency in the development of population information systems.</p> Putry Wahyu Setyaningsih Arita Witanti Krisna Widatama ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-06-03 2024-06-03 15 1 56 60 10.31937/si.v15i1.3590 Enhancing Sales Strategies In Prime Market Retail Business Using Tuned Gradient Boosting https://ejournals.umn.ac.id/index.php/SI/article/view/3595 <p>In the retail sector, comprehending customer behavior and employing effective customer segmentation is pivotal for refining marketing strategies and augmenting profits. This study delves into predictive modeling for customer segmentation at Prime Market, a prominent retail entity. The research initially yields a classification error rate of 25.10% by employing Gradient Boosting for customer classification. However, through meticulous parameter tuning, this rate dramatically improves to 8.6%, achieving an impressive accuracy of 91.4%. This refined model furnishes invaluable insights into Prime Market's customer segments, enabling the customization of marketing tactics and strategic business approaches. Armed with these insights, Prime Market can make data-driven decisions to enhance customer segmentation accuracy, better comprehend customer preferences, and pinpoint potential avenues for revenue growth. Leveraging advanced data analytics and predictive modeling empowers Prime Market to maintain a competitive edge and deliver its clientele a personalized, gratifying shopping experience.</p> Dudi Nurdiyansyah Raymond Sunardi Oetama Iwan Prasetiawan ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 2024-06-03 2024-06-03 15 1 61 66 10.31937/si.v15i1.3595