Ultima InfoSys : Jurnal Ilmu Sistem Informasi https://ejournals.umn.ac.id/index.php/SI <div style="text-align: justify;"><strong>Ultima InfoSys : Jurnal Ilmu Sistem Informasi&nbsp;</strong>is a Journal of Information Systems which presents scientific research articles in the field of Information Systems, as well as the latest theoretical and practical issues, including database systems, management information systems, system analysis and development, system project management information, programming, mobile information system, and other topics related to Information Systems. ULTIMA InfoSys Journal is published regularly twice a year (June and December) by Faculty of Engineering and Informatics&nbsp;in cooperation with UMN Press.</div> <div style="text-align: justify;"><strong>Online ISSN:&nbsp;<a title="Online ISSN Ultima InfoSys" href="http://issn.pdii.lipi.go.id/issn.cgi?daftar&amp;1461731045&amp;1&amp;&amp;">2549-4015<br></a>Print ISSN: <a title="Print ISSN Ultima InfoSys" href="http://issn.pdii.lipi.go.id/issn.cgi?daftar&amp;1328789530&amp;1&amp;&amp;">2085-4579</a></strong></div> <div style="text-align: justify;">&nbsp;</div> en-US <p>Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a&nbsp;<strong>Creative Commons Attribution-ShareAlike International License (CC-BY-SA 4.0)</strong>&nbsp;that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.</p> <p>Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.</p> <p><strong>Copyright without Restrictions</strong></p> <p>The journal allows the author(s) to hold the copyright without restrictions and will retain publishing rights without restrictions.</p> <p>The submitted papers are assumed to contain no proprietary material unprotected by patent or patent application; responsibility for technical content and for protection of proprietary material rests solely with the author(s) and their organizations and is not the responsibility of the ULTIMA InfoSys or its Editorial Staff. The main (first/corresponding) author is responsible for ensuring that the article has been seen and approved by all the other authors. It is the responsibility of the author to obtain all necessary copyright release permissions for the use of any copyrighted materials in the manuscript prior to the submission.</p> [email protected] (ULTIMA InfoSys Editor) [email protected] (Admin OJS) Fri, 22 Dec 2023 05:05:23 +0000 OJS 3.1.0.1 http://blogs.law.harvard.edu/tech/rss 60 The Development of Web-based Sales and Inventory System for a Stationary Store https://ejournals.umn.ac.id/index.php/SI/article/view/3358 <p><em>The study-case method was applied in this research at a stationery store. The problems derive from an observation&nbsp;of a stationary store called&nbsp;Andesta, a micro, small, and medium-sized enterprise (MSMEs) run by individuals who engage in stationery and document procurement. The problem is that transactions are not properly recorded, preventing the store from knowing the profits and losses incurred during a certain period. As a result, the availability of stocks coming in and out is unclear. This issue will be resolved by developing an integrated sales and inventory system. The prototype method&nbsp;is implemented&nbsp;in the system development lifecycle. The system will be constructed as soon as the design is completed and accepted by the business owner. The CodeIgniter framework and MySQL databases were used to build the system. The construction of the sales and inventory system is supposed to support stores in running their business processes more efficiently.</em></p> Chyntia Cahya Utami, Ririn Ikana Desanti, Fransiscus Ati Halim ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 https://ejournals.umn.ac.id/index.php/SI/article/view/3358 Thu, 21 Dec 2023 09:55:10 +0000 Information Technology Governance Capability at PT XYZ using COBIT 2019 https://ejournals.umn.ac.id/index.php/SI/article/view/3223 <p>PT XYZ is a management consulting company in Jakarta. This company has many products related to information technology. Therefore, measuring the capability of information technology governance at PT XYZ was carried out. The measurement of information technology governance capability is based on problems that are often faced by companies in terms of project management followed by problems related to the company's IT budget and human resources skilled in information technology. Capability measurement is carried out using COBIT 2019 with a qualitative approach. Using data collection methods with interviews and literature study. The results of the data collection showed that there were 3 COBIT 2019 domain processes that matched the company's problems, namely APO06 - Managed Budget and Costs, APO07 - Managed Human Resources, and BAI11 - Managed Projects. The results of the capability measurement carried out concluded that the three selected domain processes namely APO06, APO07, and BAI11 were achieved at level 2 or can be categorized as Fully Achieved so that companies get several recommendations for improvement to improve the quality of their information technology governance and reach a higher level.</p> Jesslyn Kurniawan, Wella Wella ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 https://ejournals.umn.ac.id/index.php/SI/article/view/3223 Thu, 21 Dec 2023 09:57:14 +0000 Sentiment Analysis of User Satisfaction Towards Sales Promotion of Gojek Application Service Using Support Vector Machine (SVM) https://ejournals.umn.ac.id/index.php/SI/article/view/3398 <div class="page" title="Page 1"> <div class="layoutArea"> <div class="column"> <p>Customer satisfaction is a crucial factor for the sustainability of a company, including tech companies like Gojek. This condition exists because customer satisfaction affects the continuation of customers purchasing or reusing the company's services. Promotions or offers are commonly applied strategies by companies to enhance attractiveness among competitors and improve customer satisfaction. Therefore, this research aims to understand customer sentiments towards promotions or offers provided by the Gojek company to develop better promotional strategies by increasing customer satisfaction. The data source for this research comes from user tweets on the social media platform Twitter which has now changed to "X". The method used to determine the sentiment of this data is the support vector machine.</p> </div> </div> </div> Calandra Alencia Haryani, Andree E. Widjaja, Hery Hery, Ferry Vincenttius Ferdinand ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 https://ejournals.umn.ac.id/index.php/SI/article/view/3398 Thu, 21 Dec 2023 10:01:08 +0000 From Tradition to Innovation: Mind Map Generation in Higher Education https://ejournals.umn.ac.id/index.php/SI/article/view/3432 <p>In higher education, effectively delivering complex topics to students with diverse learning preferences remains a pressing challenge. This comprehensive survey delves into the utilization of mind maps as an innovative instructional tool to navigate this challenge. From 2003 to 2022, we review the implementation of mind maps in higher education, highlighting aspects such as the year of the paper, the techniques employed for mind mapping, target audiences, objectives, and outcomes. Mind maps, centralized and radial visual techniques, have been recognized for their capacity to enhance memory retention, comprehension, and active student engagement. We identify two primary scenarios: Learner-Driven and Lecturer-Driven Development. While students employ mind maps for revision and understanding, lecturers utilize them as visual aids to structure content and elucidate intricate relationships. The paper underscores the need for inclusivity, accommodating varied learning styles, and integrating mind maps into a broader educational toolkit. Through this study, we uncover research gaps and propose future avenues to further amplify the potential of mind maps in academia.</p> Aditya Rama Mitra, Feliks Victor Parningotan Samosir, Robertus Hudi, Riswan Effendi Tarigan ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 https://ejournals.umn.ac.id/index.php/SI/article/view/3432 Thu, 21 Dec 2023 10:06:16 +0000 Image Splicing Forgery Detection using Error Level Analysis and CNN https://ejournals.umn.ac.id/index.php/SI/article/view/3439 <p>The issue of image forgery through splicing has become increasingly relevant in the current digital era. Splicing involves the manipulation of images by combining parts of two or more different images to create a deceptive composite image. This technique can be employed for various purposes, including the dissemination of false information, damaging someone's reputation, or even creating confusion in specific contexts. Several techniques used to detect splicing involve statistical analysis, color analysis, and texture analysis. Additionally, artificial intelligence developments, such as deep learning, have been applied to enhance detection capabilities. In this study, we employed a Convolutional Neural Network (CNN) model to identify image deviations caused by splicing. Optimization was performed on the convolutional layers of the model to improve CNN performance. The integration of Error Level Analysis (ELA) was also implemented to aid in identifying splicing forgeries, where portions of one image are combined with parts of another. Areas that have undergone splicing may exhibit noticeable differences in error levels. The dataset utilized for this research was sourced from DVMM and CUISDE. The validation accuracy results for our CNN model before incorporating ELA were 61% for DVMM and 74% for CUISDE. After adding ELA, the CNN model demonstrated improved detection accuracy, achieving validation rates of 72% for DVMM and 71% for CUISDE.</p> Irmawati Irmawati ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 https://ejournals.umn.ac.id/index.php/SI/article/view/3439 Thu, 21 Dec 2023 10:03:19 +0000 Developing a Web-Based Information System to Enhance Operations in Hajj and Umrah Travel (Case Study: PT. Mutiara Cinta Imani) https://ejournals.umn.ac.id/index.php/SI/article/view/3443 <p>This research addresses the substantial challenges arising from the prolonged reliance on manual inputting methods, notably paper and Excel, within the operational framework of PT. Mutiara Cinta Imani in the context of Hajj and Umrah travel. The inherent inefficiencies, potential errors, and constraints associated with traditional data management practices have prompted a critical examination of the existing system. Recognizing the imperative for a more contemporary approach, this study focuses on the development and implementation of a Web-Based Information System. The primary goal is to enhance operational efficiency, mitigate errors, and overcome the limitations inherent in manual data management. By conducting a case study on PT. Mutiara Cinta Imani, this research seeks to provide a comprehensive understanding of the challenges faced and propose a technologically advanced solution to optimize data input processes. The envisioned Web-Based Information System aims to revolutionize operations, offering real-time access, scalability, and increased reliability, thereby paving the way for improved practices in the Hajj and Umrah travel domain</p> Rosalina Rosalina, Muhammad Syahir ##submission.copyrightStatement## http://creativecommons.org/licenses/by-sa/4.0 https://ejournals.umn.ac.id/index.php/SI/article/view/3443 Thu, 21 Dec 2023 13:55:21 +0000