Aplikasi Pemantauan Media Sosial untuk Analisa Merek
Abstract— In recent years, micro-blogs on the Internet have become a popular way of expressing feelings, thoughts, and even communicating opinions about products and services that are common among its users. Collecting user opinions can be an expensive and time-consuming task using conventional methods such as surveys. The sentiment analysis of the customer opinions makes it easier for businesses to understand their competitive value in a changing market and to understand their customer views about their products and services. In this research, Lexicon-Based approach especially AFINN lexicon is implemented to classify user twitter sentiment, throughout which, twitter Micro-blogs data has been collected, pre-processed analyzed, and classified. The results of this research is an android application that could classify users' perspective via tweets into positive and negative, which is represented in a pie chart for Monthly report.
Index Terms— Sentiment Analysis, Brand Analysis, Twitter, Android Application
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike International License (CC-BY-SA 4.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Copyright without Restrictions
The journal allows the author(s) to hold the copyright without restrictions and will retain publishing rights without restrictions.
The submitted papers are assumed to contain no proprietary material unprotected by patent or patent application; responsibility for technical content and for protection of proprietary material rests solely with the author(s) and their organizations and is not the responsibility of the ULTIMATICS or its Editorial Staff. The main (first/corresponding) author is responsible for ensuring that the article has been seen and approved by all the other authors. It is the responsibility of the author to obtain all necessary copyright release permissions for the use of any copyrighted materials in the manuscript prior to the submission.