DIRNAENI, Desti; HANDRIJANINGSIH, Lies; MARIANI T.R, Septi; ANISAH, Anisah. PERSEPSI KEMUDAHAN, CUSTOMER RELATIONSHIP MANAGEMENT DAN KUALITAS LAYANAN TERHADAP LOYALITAS PELANGGAN E-WALLET MELALUI. Ultima Management : Jurnal Ilmu Manajemen, [S. l.], v. 13, n. 2, p. 287–303, 2021. DOI: 10.31937/manajemen.v13i2.2203. Disponível em: https://ejournals.umn.ac.id/index.php/manajemen/article/view/2203. Acesso em: 5 aug. 2025.