YOLANDA, Abiqail. CULTIVATING ORGANIZATIONAL COMMITMENT: THE IMPACT OF EMOTIONAL LABOR AND THE MEDIATING ROLE OF EMOTIONAL EXHAUSTION. Ultima Management : Jurnal Ilmu Manajemen, [S. l.], v. 15, n. 2, p. 180–197, 2023. DOI: 10.31937/manajemen.v15i2.3298. Disponível em: https://ejournals.umn.ac.id/index.php/manajemen/article/view/3298. Acesso em: 29 oct. 2025.