Chaniago, Putri Audriel, and Hardiana Widyastuti. “PENGARUH SERVICE EXCELLENCE DAN SERVICESCAPE TERHADAP INTENTION TO REUSE KERETA PANORAMIC”. Ultima Management : Jurnal Ilmu Manajemen, vol. 16, no. 2, Dec. 2024, pp. 245-58, doi:10.31937/manajemen.v16i2.3808.