Audience Reception in Digital Spaces: Interpreting Domestic Gender Roles in the “Suami Sejati Masak” YouTube Campaign
DOI:
https://doi.org/10.31937/ultimacomm.v17i2.4394Keywords:
advertising, audience reception, brand campaign, digital spaces, gender equality, YouTubeAbstract
Advertising increasingly functions not only as a commercial tool but also as a cultural text through which social values are communicated and negotiated. One emerging theme in contemporary campaigns is gender equality, particularly in the representation of domestic roles. This study examines how audiences interpret gender equality messages in the “Suami Sejati Masak” campaign
by Heinz ABC Indonesia, focusing on user-generated comments on YouTube. Adopting a qualitative approach within a constructivist paradigm, this research applies reception analysis, based on Stuart Hall’s encoding/decoding framework, to 25 selected comments posted between March 2020 and July 2021. The findings reveal a range of audience interpretations, categorized as dominant, negotiated, and oppositional. Dominant readings indicate acceptance and reinforcement of shared domestic roles, while negotiated readings reflect ambivalence shaped by practical considerations and everyday constraints. Oppositional readings highlight resistance grounded in traditional gender norms and perceptions of realism.
Downloads
References
Abitbol, A., & Sternadori, M. M. (2020). Consumer location and ad type preferences as predictors of attitude toward femvertising. Journal of Social Marketing, 179-195. https://doi.org/10.1108/JSOCM-06-2019-0085
Åkestam, N., Rosengren, S., & Dahlen, M. (2017, August). Advertising “like a girl”: Toward a better understanding of “femvertising” and its effects. Psychology & Marketing, 34(8), 795-806. https://doi.org/10.1002/mar.21023
Barker, C., & Jane, E. A. (2016). Cultural Studies: Theory and Practice: SAGE.
Connell, R. (2020). Masculinities: Routledge. https://doi.org/10.4324/9781003116479
Dynel, M. (2020, November). COVID-19 memes going viral: On the multiple multimodal voices behind face masks. Discourse & Society, 32(2), 175-195. https://doi.org/10.1177/095792652097038
Eisend, M. (2019, March 01). Gender Roles. Journal of Advertising, 48(1), 72-80. https://doi.org/10.1080/00913367.2019.1566103
Elhajjar, S., & Itani, O. S. (2025). Examining the impact of social media de-influencing on audiences. Internet Research. https://doi.org/10.1108/INTR-04-2024-0574
Grau, S. L., & Zotos, Y. C. (2016, July 11). Gender stereotypes in advertising: a review of current research. International Journal of Advertising, 35, 761-770. https://doi.org/10.1080/02650487.2016.1203556
Gupta, V., Rani, V., Sud, S. B., Ramteke, R., Sud, T., & Sondhi, S. (2024). Visual and language attributes portraying gender stereotypes in advertisements: A cross-sectional study in seven Asian countries (India, Singapore, Indonesia, Japan, China, Philippines, and South Korea). Global Business and Management Research, 16(4), 797-815. From https://www.gbmrjournal.com/pdf/v16n4s/V16N4s-51.pdf
Kertanegara, R. (2019). Pesan Kesadaran Kesetaraan Gender dalam Kampanye Periklanan. In ASPIKOM, Public Relations dan Periklanan menghadapi Revolusi Industri 4.0 (pp. 175-184). Yogyakarta: Buku Litera.
Kozinets, R. V. (2020). Netnography: The Essential Guide to Qualitative Social Media Research:SAGE Publications Ltd.
Leavitt, C. E., Allsop, D. B., Price, A. A., Marks, L. D., & Dollahite, D. C. (2021). Exploring Gender Roles in Highly Religious Families. Review of Religious Research, 63(4), 511-533. https://doi.org/10.1007/s13644-021-00476-9
Livas, C. (2020). The powers and perils of societal advertising. Journal of Macromarketing, 41(3), 454-470. https://doi.org/10.1177/0276146720978261
Mathieu, D. (2025). The Continued Relevance of Reception Analysis in the Age of Social Media. Tripodos, 36, 13-34. https://doi.org/10.51698/tripodos.2015.36.13-34
Moorman, C. (2020, September 15). Commentary: Brand Activism in a Political World. Journal of Public Policy & Marketing, 39(4), 388-392. https://doi.org/10.1177/0743915620945260
Muthmaina, J. S. (2024). The Femininomenon of Inequality: A Data-Driven Analysis and Cluster Profiling in Indonesia [Preprint]. arXiv. https://arxiv.org/abs/2412.00012
Naeem, M., Ozuem, W., Howell, K., & Ranfagni, S. (2023). A Step-by-Step Process of Thematic Analysis to Develop a Conceptual Model in Qualitative Research. International Journal of Qualitative Methods, 22. https://doi.org/10.1177/16094069231205789
Nasrullah, R., Murodi, Suhaimi, Musyarrofah, U., Khoiriyah, N., & Saraka, M. Y. (2026). Emotional discourse and symbolic contestation in Indonesia's digital public sphere: an ethnographic content analysis of online reactions from YouTube comments on LPG subsidy regulatory adjustment news. Frontiers in Communication, 10. https://doi.org/10.3389/fcomm.2025.1737481
Nasucha, M., & Kertanegara, R. (2020). The Audience’s Response to Gender Relation Campaign of Ketchup Brand on Youtube. ULTIMA Comm, 12(1), 144-166. https://doi.org/10.31937/ultimacomm.v12i1.1323
Patton, M. Q. (2015). Qualitative Research & Evaluation Methods: Integrating Theory and Practice (4th ed.): SAGE Publications.
Pratiwi, H. A., & Wiyanti, E. (2017). Representasi Kesetaraan Gender pada Iklan (Tinjauan Semiotika Citra Laki-Laki dalam Keluarga pada Iklan Televisi). Jurnal Desain, 4(03), 212-230. http://dx.doi.org/10.30998/jurnaldesain.v4i03.1634
Rahmania, T., Kertamuda, F., Wulandari, S. S., & Marfu, A. (2025, April 20). Empowering women for a sustainable future: Integrating gender equality and environmental stewardship. Social Sciences & Humanities Open, 11. https://doi.org/10.1016/j.ssaho.2025.101503
Sale, J., Lohfeld, L., & Brazil, K. (2002, February). Revisiting the Quantitative-Qualitative Debate: Implications for Mixed-Methods Research. Quality & Quantity, 36, 43-53. https://doi.org/10.1023/A:1014301607592
Sarkar, C., & Kotler, P. (2021). Brand Activism: From Purpose to Action. USA: Idea Bite Press.
Schrøder, K. C. (2019). Audience Reception Research in a Post-broadcasting Digital Age. Television & New Media, 20(2), 155-169. https://doi.org/10.1177/1527476418811114
Sobande, F. (2019, December 12). Woke-washing: “intersectional” femvertising and branding “woke” bravery. European Journal of Advertising, 54(11), 2723–2745. https://doi.org/10.1108/EJM-02-2019-0134
British Psychological Society. (2021). Ethics guidelines for internet-mediated research (BPS Report No. REP155). https://doi.org/10.53841/bpsrep.2021.rep155
UN Women. (2020). Whose time to care: Unpaid care and domestic work during COVID-19. New York: UN Women. From https://data.unwomen.org/publications/whose-time-care-unpaid-care-and-domestic-work-during-covid-19
United Nations Development Program (UNDP). (2020). Human Development Report. New York: United Nations Development Program. From https://hdr.undp.org/content/human-development-report-2020
Voorveld, H. (2019, April 9). Brand Communication in Social Media: A Research Agenda. Journal of Advertising, 48(1), 14-26. https://doi.org/10.1080/00913367.2019.1588808
Vredenburg, J., Kapitan, S., Spry, A., & Kemper, J. A. (2020). Brands Taking a Stand: Authentic Brand Activism or Woke Washing? Journal of Public Policy and Marketing, 39(4), 444-460. https://doi.org/10.1177/0743915620947359
World Health Organization.(2019). Gender and health. https://www.who.int/health-topics/gender#tab=tab_1
Yoon, H. J., & Lee, M. (2023). A femvertising campaign always #LikeAGirl: video responses and audience interactions on YouTube. Journal of Gender Studies, 32(5), 415-426. https://doi.org/10.1080/09589236.2021.2012135
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 rizky kertanegara

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Ultimacomm Jurnal Ilmu Komunikasi allows readers to read, download, copy, distribute, print, search, or link to its articles' full texts and allows readers to use them for any other lawful purpose. The journal allows the author(s) to hold the copyright without restrictions. Finally, the journal allows the author(s) to retain publishing rights without restrictions
1. Authors are allowed to archive their submitted article in an open access repository
2. Authors are allowed to archive the final published article in an open access repository with an acknowledgment of its initial publication in this journal












