Unlocking Sales Insight through Business Intelligence and ERP
DOI:
https://doi.org/10.31937/si.v16i2.4275Abstract
In recent years, companies have experienced growing competition, financial inefficiencies, and operational instability, which have contributed to declining profitability. Digital transformation is found to increase operational efficiency while minimizing risk of insolvency. PT Dwi Family Investama, an offset and printing company, experiences similar problems from its manual record of orders and invoices, which causes decreased efficiency, errors, and complicated handling of customer information. Such inefficiencies slow down business strategy formulation and decision-making. This research designs a web-based Enterprise Resource Planning (ERP) system integrated with business intelligence dashboard to facilitate better decision-making. The system automates business processes and delivers real-time operational insights through an interactive dashboard. Performance assessments record an increase in operational efficiency by 52.3%, proving the system’s effectiveness in improving business operations and decision-making.
Downloads
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Azka Aulia, Ririn Ikana Desanti, Mahfudz Amri
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under a Creative Commons Attribution-ShareAlike International License (CC-BY-SA 4.0) that allows others to share the work with an acknowledgement of the work's authorship and initial publication in this journal.
Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgement of its initial publication in this journal.
Copyright without Restrictions
The journal allows the author(s) to hold the copyright without restrictions and will retain publishing rights without restrictions.
The submitted papers are assumed to contain no proprietary material unprotected by patent or patent application; responsibility for technical content and for protection of proprietary material rests solely with the author(s) and their organizations and is not the responsibility of the ULTIMA InfoSys or its Editorial Staff. The main (first/corresponding) author is responsible for ensuring that the article has been seen and approved by all the other authors. It is the responsibility of the author to obtain all necessary copyright release permissions for the use of any copyrighted materials in the manuscript prior to the submission.
